Compliance | New Direction Credit

Advanced Payment

New Direction Credit is truly committed to your success. That is why we are willing to do what majority of other credit repair companies are not. We will NOT receive any advanced payment from any customer requiring its credit repair services.

As an additional precaution and assurance of protection, customers will also sign a release statement to confirm at that time that we have completed our work successfully before issuing us a payment for credit repair services. All customers have 3 days from the time of contract signature date to cancel without penalty. Complete details on our service agreement and how we deliver our services will be provided by our agents during consultation.

Credit Repair Organizations Act

New Direction Credit adheres to all applicable laws and regulations related to credit repair organizations under the CROA. This Act, Title IV of the Consumer Credit Protection Act, prohibits untrue or misleading representations and requires certain affirmative disclosures in the offering or sale of “credit repair” services. The Act bars companies offering credit repair services from demanding advance payment, requires that credit repair contracts be in writing, and gives consumers certain contract cancellation rights. For complete details, CLICK HERE to visit the CROA laws and provisions.

Telemarketing Sales Rule

New Direction Credit adheres to all applicable laws and regulations related to credit repair organizations under the TSR. The Telemarketing Sales Rule, which requires telemarketers to make specific disclosures of material information; prohibits misrepresentations; sets limits on the times telemarketers may call consumers; prohibits calls to a consumer who has asked not to be called again; and sets payment restrictions for the sale of certain goods and services. For complete details, CLICK HERE to visit the TSR laws and provisions.